Transportation coordination for clinics, hospitals, and care teams.

Partner with Healthy Start to coordinate non-emergency medical transportation, reduce no-shows, and keep patients connected to recurring care.

On-time coordination HIPAA-conscious process Wheelchair-accessible options Eastern & Central NC
Partner With HSMT Contact

Tell us about your Transportation Needs

Tell us about your organization and transportation coordination needs.

Stats

9counties served across NC
24hpreferred scheduling lead time
Mon-Satcore transportation hours
ADAaccessible coordination

Main Benefits

Reduce missed appointments

Coordinate rides for patients who need reliable transportation.

Simplify staff coordination

Use a single request flow for timing, locations, and mobility needs.

Support discharge planning

Plan rides for patients leaving facilities or entering recurring care.

Reviews

Healthy Start gives our staff a reliable option when transportation is the barrier between a patient and needed care.

- Clinic Operations Lead

The request flow helps us communicate pickup details and mobility needs without back-and-forth.

- Care Management Team

A local transportation partner makes recurring appointments easier to coordinate.

- Practice Administrator

Benefits More Detail

Wheelchair-accessible partners

Coordinate the right level of service.

Flexible workflows

Support requests by phone, web form, or structured coordination.

Coverage planning

Route across served counties.

Ride logs

Support reconciliation and oversight.

Care continuity

Support recurring appointments.

Patient experience

Door-to-door support reduces stress.

The Process

1. Submit request

Share ride details and service needs.

2. Confirm workflow

Review volume, coverage, and coordination method.

3. Coordinate rides

Support scheduled transportation with clear documentation.

FAQ

How do I get started?

Use the form on this page or call (252) 674-1812 so we can route your request to the right team.

Do you support wheelchair-accessible rides?

Yes. We coordinate wheelchair-accessible options when requested and available.

What areas do you serve?

Healthy Start serves multiple counties across Eastern and Central North Carolina. Visit the coverage page for the current list.

Have another question? Visit the full FAQ or contact us.